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Privacy Policy

Motorsport Shocks Ltd — Privacy Policy

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Last Updated: October 22, 2025

Motorsport Shocks Ltd ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

We comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable privacy laws.

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1. Who We Are

Motorsport Shocks Ltd
Registered Address: 128 City Road, London, United Kingdom, EC1V 2NX
Email: info@motorsport-shocks.com

We are the data controller for the purposes of this Privacy Policy.

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2. What Personal Data We Collect

We may collect and process the following types of personal data:

  • Identity Data – Full name, company name (if applicable)

  • Contact Data – Email address, phone number, billing/shipping address

  • Payment Data – Payment method used (we do not store card details directly; these are processed securely via Stripe)

  • Order Data – Product details, order history

  • Technical Data – IP address, browser type, device type (if website analytics are used)

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3. How We Collect Your Data

We collect data in the following ways:

  • Directly from you when you:

    • Place an order

    • Contact us via email or phone

    • Provide a testimonial

  • Automatically through cookies or similar technologies (if used on the website)

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4. How We Use Your Data

We will use your personal data only where legally permitted. Most commonly, we use your data to:

  • Process and fulfill orders

  • Communicate with you about your order or enquiry

  • Comply with legal obligations

  • Improve our services and customer experience

  • Send payment links and order confirmations

  • Maintain internal business records

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5. Lawful Basis for Processing

We rely on the following lawful bases under the UK GDPR:

  • Contract – Processing your order or service request

  • Legal Obligation – Record-keeping and compliance with legal requirements

  • Legitimate Interest – Responding to enquiries, improving services, fraud prevention

  • Consent – For marketing communications (if you opt in)

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6. Data Retention

We retain personal data only as long as necessary for the purposes it was collected, including legal, accounting, or reporting requirements.

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7. Sharing Your Data

We do not sell or rent your data.

We may share your data with trusted third parties only when necessary, such as:

  • Payment Processors – e.g. Stripe, for secure card payments

  • Shipping Providers – for delivery of orders

  • Legal or Regulatory Authorities – if required by law

All third-party providers are required to handle your data securely and in accordance with data protection laws.

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8. International Data Transfers

If we transfer your data outside the UK (e.g. if using services like Stripe), we ensure appropriate safeguards are in place, such as standard contractual clauses or other approved mechanisms.

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9. Your Rights (Under UK GDPR)

You have the right to:

  • Access the personal data we hold about you

  • Correct any inaccurate or incomplete data

  • Request deletion of your personal data

  • Object to or restrict the processing of your data

  • Request transfer of your data to another provider

  • Withdraw consent at any time (for marketing or similar purposes)

To exercise these rights, email us at info@motorsport-shocks.com.

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10. Data Security

We take appropriate technical and organisational measures to protect your data from unauthorised access, alteration, disclosure, or destruction.

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11. Cookies and Tracking (Optional Section)

If you use cookies on your website:

“We may use cookies or similar technologies to enhance your browsing experience. You can set your browser to refuse cookies or alert you when websites set or access cookies. Some parts of the site may not function without them.”

If you don't use cookies or tracking at all, we can remove this section.

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12. Complaints

If you're concerned about how we handle your data, please contact us first. You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO):
https://ico.org.uk/

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13. Updates to This Policy

We may update this Privacy Policy occasionally. We will post the revised version here and update the "Last Updated" date.

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Contact Us

For questions or requests related to your data or this Privacy Policy, contact:
Email: info@motorsport-shocks.com
Phone: 07709 551479

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